Thursday, October 31, 2019
Managerial Economics Week 6 Individual Work 1 Assignment
Managerial Economics Week 6 Individual Work 1 - Assignment Example However, the decision may be affecting passengers and the public. The policy of increasing charges luggage fees can increase revenues for airlines. U.S. airlines collected more than a billion dollars in baggage fees for overweight bags, or extra bags in 2008. The revenue was an increase of 148 percent from the previous year. From a managerial perspective, the decision by U.S airways to charge $25 luggage fees for first checked bags was the best decision for the airline. Fluctuating oil prices are a major constraint and limiting resources that affect decisions of most managers. Given the high operation costs for maintaining an airline firm in the market decision such as developing luggage fees may become beneficial to the airline. Managers in US airline decided to charge luggage fees as one of the best alternative to solve the problem of increased costs of oil and operational costs for the air travel. Airlines are companies meaning they need to make decisions that boost their revenues. Increases in revenues enable airlines to remain competitive in the industry. The increase in oil prices is an evident phenomenon all over the world. The world economy is also unstable. Volatility in oil prices and world economic downturn are some of the biggest challenges the airline industry has to face today. Increased o il prices and security costs are major reasons explaining operational losses for many passenger airline companies. It is because of such costs that airline companies such as US airway decide to implement revenue generating fees for services that traditionally were part of the air ticket prices. The fact that charging luggage fees in enraging passengers a lot raises many questions, for example, should the U.S. airway and other airline firms continue charging luggage fees or should they include the fees in the ticket price? While most passengers accepted
Tuesday, October 29, 2019
Interoffice memorandum Assignment Example | Topics and Well Written Essays - 500 words
Interoffice memorandum - Assignment Example Mr. Forest emphasized that the clients served from the Roanoke branch are vital to the overall success of Phoenix Advertising. In this regard, may I request the following team members to give me relevant information to address these issues: Executive Team Member Information Needed Mr. Frank Rodgers Profile of Personnel Resigning and Reasons Branch Manager, Human Resources What have been done to replace them? Roanoke, Virginia The number of creative talents in the Branch Compensation and Benefits Package Ms. Emily Smith Number of New and Current Accounts Manager, Advertising Projected Revenues and Time Frame Roanoke, Virginia for Completion Mr. Benjamin White Financial Statements of Phoenix Advertising Manager, Finance Compensation and Benefits Package The abovementioned team members are requested to forward the information needed tomorrow afternoon to me through a detailed report with clear alternative courses of action and proposed recommendations to address the identified dilemma.
Sunday, October 27, 2019
Service Recovery In The Hotel Industry
Service Recovery In The Hotel Industry Abstract Aiming at the actuality that the article about service recovery in the hotel industry. Handling complaints, resolving problems, retain the customers and to avoid undesirable outcomes such as negative thinks of the customers for the services. Fortunately significant progress has been made in the hotel industry to service recovery in the last few years. This article based on the literature view, environment and marketing mix strategies to identify what changes has been made in the recent year of hotel industry to achieved maximum customer satisfaction level. We adopt marketing mix 7Ps in the service recovery and analysis what changes has been made in to minimize the service failure in the hotel industry. The confirmatory result shows that the scale service processes to better reliability and validity level, and the basic need of the customer services recovery expectation includes recovery attributes, service failure attributes and empowering employees for problem solution in the hotel industry. Introduction Hotel industry one of the fastest growing industry in the current scenario .The demand of hotel industry has been increase in recent time and now days tourists want highly specialized as well as customized services from hotel industry. In addition, competition in the field of hotel industry and tourism has always been extremely on top and it is always difficult for newcomers to adopt the new trends and demand their own market share. Therefore, Hotel industry professionals need to focus on offering better quality services at affordable prices for the customers. The main goal of the industry is to obtain customer satisfaction in terms of services and money and maintain stable relationship with customers in long term basis. Services recovery is the action that the services provider should adopt for the services failure (Gronroos,1988,p.10-13) Researches indicated that the service recovery could enhance customers perceptive value, satisfactory feeling, loyalty and credit, and the satisfactory service recovery is propitious to reduce customers conversion intention and fluidity (Bitner, 1990, Lewis, 2004, Cong, 2007). McColloughs service recovery paradox even pointed out that customers satisfaction after service recovery would exceed customers satisfaction without service failure, which more showed the importance of service recovery (Boshoff, 1999, P.236-249) However, Satisfying a customers is a very difficult job for any industry especially when it comes to services industry. Earlier studies have shown that consumers level of satisfaction is generally lower for the services than product (Andreasen Best,1977). When it comes for hotel industry, where customer want high level of services and personal interaction with many departments and services failure is sometimes difficult to avoid by the industry. Services recovery is a important marketing tool which provide a another chance for the hotel industry to satisfy the consumers demands. The outcomes of services recovery will strongly influence the customers opinion of the hotel industry. This essay focuses to identify and evaluate previous services recovery process with the current process in the hotel industry. It is also show that services recovery in the hotel industry has influence on the tourism and the images of a location. Furthermore, essay will show how the services recovery experience affects consumers behavior for hotel industry. Literature Review Services recovery The necessity for the service recovery is brought about by services failure. Services failure is define as those situations when the services fails to live up to the customers expectations (Michel,2001) or according to Maxham (2001), any services-related mishaps or problems (real and/or perceived) that occur during a consumers experience of the firm. Services recovery has all those actions which is taken by the a services provider in order to resolve the all problem that caused the services failure in the industry( Gronroos,1990) Agenda is not only to resolve the problems but try to find out the source of the problem. A good recovery will reduce customers negative aspect for the industry and increase the services quality level to meet customers expectation. However as Smith et al. (1999) state, service recovery includes situations in which a service failure occurs but no complaint is lodged by the customers (p. 359), it means services recovery also includes that situations where some time customer not able to expressed a complaint or discomfort but the services provider has to indentify or recognized the failure in their services and take initiated a recovery procedure. In addition, studies show very few unhappy or dissatisfied customers actually complain about the services. So its very important for the services recovery system to indentify the fault with in the process and rectified on time to betterment for hotel industry. However service recoverys major importance is increase customer satisfactions and makes long term relation with the customers. Customers satisfaction with the service recovery will directly affect on the customer intentions toward the industry and they will might be think about to repurchase and recommend the service provider for other customers. This is very important for the service industry in term of increase own and industry marker share. Justice Theory in service recovery Justice theory is majorly used in services recovery studies to help analyze customers perceive the entire recovery process. With the help of it we can identified which elements affect the customers image of the locations. In the terms of services industry, inputs can be defined as the costs (economic, time energy cost etc.) that is service failure in the industry and outcomes after process will services recovery tactics (e.g. cash refunds ,apology, replacement etc.) In addition customer will determine whether a recovery attempts was fair or not in terms of services recovery or they will satisfied with the changes has been done by the recovery system. There are three dimensions are :- à ¢Ã¢â ¬Ã ¢ Distributive justice (focusing on the outcome of the recovery process) à ¢Ã¢â ¬Ã ¢ Procedural justice (examining the process undertaken in order to arrive at the final outcome) à ¢Ã¢â ¬Ã ¢ Interactional justice (referring to the manner in which the process is implemented and the customer is treated) (Hoffman et al., 2000; Tax, Brown Chandrashekaran, 1998) Image of the destination Image of the destinations is very important aspect in hotel industry and here we have to linkup between customers satisfactions with the services recovery and the image of the destinations. It is very new aspect in the services recovery process. In the current scenario destinations image is very important to increase the profit margin of the industry. For example any destinations where consumers get satisfied with the hotel services and all then defiantly he will going to share his experience about particular destinations and talk about the hotel services . That will generate more demand and more people get attracted to visit those locations. Lots studies measures that there is difference between the pre- trip and post -trip image of the destination. Some time its positive and some time negative. Post trip behavior Post trip behavior is important component of service recovery process. Its very useful for continues improvement in the services. Most of the services and especially hotel industry use that tool very effetely for example customer feedback form after service offered ,and always ready to take customer suggestion and opinion about their services. Its also important to retain the customers for the next time because find a new customer is very difficult and crucial task in hotel industry rather than continue with the same customers .If customers will be satisfied with the services then it might be possible they can bring few more customer for them. That is mouth publicity which is very useful and effective in marketing without investing money. Macro Environment Macro environment include the following element are Technological, Political, Economical, Social-Culture. It is also called PEST. For more precision the term PESTET is also used. Find here the PEST framework for the environment auditing in terms of the service recovery. What influence it has on the service recovery in hotel industry to achieved customer satisfaction. Hotel industry has to be consider all the factor before going to make any service recovery process. POLITICAL/LEGAL FACTORS: Legislative Structure Government and political stability Taxation Policies Pressure groups Monopolistic restrictions Political orientations Trade Union Power Environmental protection legislation Foreign trade legislations Employment legislation ECONOMIC FACTORS: Business Cycles Money Supply Inflation Rates Investment levels Unemployment Energy Costs GNP trends Patterns of ownership SOCIO-CULTURAL FACTORS: Demographics Lifestyles Educational Levels Social Mobility Attitudes Consumerism TECHNOLOGICAL FACTORS: Levels and focuses of government and industrial RD expenditure Speed of technology transfer Product Life Cycle Joint Ventures Technological Shift The (change)costs of technology Table 1.1 PEST frameworks for the environment auditing (Source: Wilson, R. M. and Gilligan, C.2003) Environment:- Green environment is very important factor when it come services industry or hotel industry. There has been so many changes happened in the last few years. In the recent time service recovery highly depend on the environment policy to provide customer satisfactions. In addition, consumer looking for environment free service to protect the environment and services recovery also use it as a tool to reduce service failure and create brand value in the market. Concept of STP After focusing on the environmental analysis, now we will discuss market related segmentations, Targets and Position of the industry. These are very important tools of the services recovery process to identified best strategies to come up with the failure. The following figure shows the eight stages of STP process. 1. Identify the current position, capabilities, objectives and constraints.. Situation Analysis 2. Identify the segmentation of variables and segment of the markets for their services 3. Develop profiles of each segment according to requirement Market Segmentation 4. Evaluate the potential and attractiveness of each segment and try to minimize the services failure. 5. Select the target segment(s). Market Targeting 6. Identify the positioning concept within each target segment in terms of customer satisfaction. 7. Select and develop the appropriate positioning concepts to achieved 100% services level. Product Positioning 8. Develop the marketing mix strategy for service recovery in the industry. The Marketing Mix Table 1.2 The eight stages of the segmentation, targeting and positioning process (Source: Wilson, R. M. and Gilligan, C. 1998) Marketing Mix Strategies:- Marketing mix is a very important tool of marketing and it is very helpful in the decision making process. Once we evaluate the industry services level and market scenario e.g. internal and external issue and segment the target market for a particular product, industry will think about their strategies to achieve the target and for that management need to design strategic plan to get enter the into the market by using marketing mix tool e.g. price place product and promotion to recover from the failure in services. 2.1 Elements of marketing mix There is still a debate about the how many elements involve in marketing mix. Mainly management focuses on four elements price, product, place and promotion. Service industry is also considering people, process and physical evidence because it is very important for them. Generally people know the 4-Ps of marketing. Which are acts as a guideline for a management to implement their marketing strategies for the company or the industry. According to Kotler et al. (1999) the mix is a set of controllable tactical marketing tools that the firm blends to produce the response it wants in the target market. 2.1.1 The 4-Ps of marketing mix The traditionally marketing mix contain of 4 major elements. But we will discuss 7-Ps of marketing Product: Product has to be categorized one is physical food that means tangible and other is intangible for illustration Automobile industry has car as a physical product which they can sell in the market and Hotel industry like Lemiridien they have service as a product which is intangible. Price: -This is more critical and difficult element of marketing mix and management has to put lots of efforts to finalize the product price especially in services industry. For every industry it will vary time to time and circumstances. The price of the product is made on the basis of three factors as shown in the figure below: Figure 1 Factors influencing pricing decisions by the managers (Source: Liao, M. 2005) Promotion: In the current scenario promotional activity is very important to increase the market share and make awareness about changes in the services. It shows the visible face of the industry and its products in front of customer. It creates awareness about the product in the consumer mind. These are the ways which are used by the industry to communicate with the target customer in present time. Advertising (TV, News Paper, Radio, Internet) Personal Selling Sponsorship Publicity Exhibitions Sales Promotion Point of Sales Place: This element plays major role when we discuss about services recovery in hotel industry. How effective they are connected with consumer and offer them their best deal in the market. People: Employees are the key assets of the organization and all business depends on the people. How well they are playing their role in the organization. Especially when we will discuss about the services industry. Service industry always tries to take feedback from the consumer about their employees services and give them training and motivation to improve their interpersonal skill to minimize services failure in the industry. Process: Process means proper system to do the things in plan way. Follow the roles and instruction and procedure by which the service is acquired. For illustration computer function means for any operation which is perform by computer goes through pre-define process and then result will be displayed on the screen. Every process has some steps. Physical evidence: It is shown that the physical appearance of the industry is to deliver their services to the consumer like hotel building, public hospitals and school colleges. These all are contain similar types of logo or design to specified company existence. Its very important for the services industry. Evaluate the influence of 7Ps in context of service recovery in hotel industry. After having an overview of marketing mix including environment analysis, now we have to discuss all contents in terms of service industry market strategy for service recovery. Product: In the service industry product are intangible and industry had made too many changes to recover from the service failure. Now industry has different range of product in the market to offer best quality of service and minimize the service failure in the industry. Industry introduces different range of service in their product to satisfied customer demand. Now days hotel have some entertainment zone for the relaxation of the customer. Price: After service failure in the hotel industry .Pricing is very important factor in service recovery process. Customer satisfaction highly depends on the price of the services and facility. Hotel industry has different price range to cover all segments with different range in service quality. It has all basic prices and customer has paid more to get additional features in the current service level. Company has to meet the competitors price and also offer some extra benefit to satisfied consumer like free food and transports etc. price is mostly depend on the what service they are offering for the customers and now hotel have different pricing strategies to attract more customers. Place: Place is very important aspect in terms of the service recovery for hotel industry as we discussed earlier image of the destination. Where we are operating and what services we are offering for the client. Some time industry didnt understand what they have to offer for the customers for their satisfaction. Now industry analyses shows its very important for the service industry to identify the locations and its service requirement in that destinations. Promotion: Its most important factor for in services recovery of hotel industry. Promotions offer and schemes play wider role to recover from the service failure earlier consumer dont know about the services of the hotel where customer going to stay. In the recent time, consumer become more active and aware about the services just because of the promotional activates and they knows what service they will receive. Now days industry has very strong promotional system in the world. With the help of this system industry easily transfer all information about destinations and their services with the different range of price. Customer know about new event, campaigning and promotional schemes. All results have an integrated marketing approach so that every employee of the industry could deliver the same image and services of the industry to achieve customer satisfaction with the service. In addition, some company has its call centres and informational centres to guide the customer about pro duct and its proper use. Most of the promotional budgets are spend in communicating towards advertising the product through Television, radio, press and internet. Hotel industry uses E-marketing tools to promote their new and existing service product in the market and try to improve their position in front of consumer and also have e-store facility, by which the customers could book the rooms and other service. People: People are most important part of services industry. Services industry highly depends on the people. Because there is no physical product and what ever they are charging its totally based on what services level they are offering for their customer. Earlier most of the services failure comes from here and most of the dissatisfaction in the industry based on the people behaviour on job. Now industries have better option to hire highly skills employees. so they know how to satisfied customer and how to meet their requirement. Process:- Process of hotel industry has been totally changed in the recent years. Now industry become more professional and qualifies. They know what customer wants and how to deliver it to achieved 100% customer satisfaction. Industry has standard process to fulfil the customer demand and minimize services failure with in the industry. Physical Evidence: Physical evidence is very important for any industry but its quite difficult to understand in the hotel industry. Because of there is no tangible product so industry not able to show what will the offer for the customer .But in the recent time hotel can show their services for the customers what they will offer and what facility they have for the customers . Evaluate effective marketing strategies for services recovery in hotel industry. Product Strategies:-The hotel industry has variety of right mix product for every market segment with best feature and services. Now days hotel industry has very focused segmentation e.g. lower to upper range product and services according to that. They have target audience and positioning strategies. Industry has flexible product so if a customer wants to add some services in existing facility then they can add on few package in that. Such kind of strategies easily satisfied the customer requirement. Promotional strategies:- Hotel industry profit more depend on the promotions strategies as compare to earlier time and its very important tool of recovery and generate maximum profit from the market. Internet play wider role in to promote hotel industry through out the world customer can book the room in advance and they have all information about the locations and services which will they get in the hotel .Internet easily transform information to customers. Hotel industry is spending million of dollars to increase the market value with the help of promotional scheme. All hotels provide all the details about their product and services on their company official website and also highlights the best feature about the product. Process: Hotel industry is one of the best industries in the world. Service recovery in the process also has been changed a lot. In the recent years industry become more professional and structured. They follow its own process to meet customer demand and satisfied them with services. Conclusion: In this article, we are tried to find service recovery in hotel industry on the basis of marketing mix. Where they are change their strategies to achieve customer satisfaction and come up with the failure which happened earlier in the market. The article use marketing mix approach to identify the market scenario and fault in the market in terms of services and where they made changes to recover from the failure. This model intended to expand the impact of 7Ps on the services recovery from the service provider. Putting the article into the practice its shows service provider made so many changes to recover from loses in the industry in terms of marketing afford and strategies. After analysis of marketing mix model in hotel industry its clearly show that industry had too many changes to become more profitable industry. Now it has more flexible service product in the market and trying to become more flexible as per the customer demand. Industry also effectively using technology to achie ved their target and objective. However service industry dont have physical product which they can show to the customer so they have to more effective and fast service offer for the customer to take positive feedback from the customers. In addition, industry also takes responsibility to build a strong image of the destination so that it attracts other customer to visit there. Hotel services in very important to maintain the positive image of the destination. 7 Ps of marketing is very effective to evaluate the service of the hotel industry. Where promotions activities is more important factor to improve the service level and differentiate between earlier and existing service in the industry. Hotel industry introduces some other new service to improve customer satisfaction. Therefore, in this article we discuss about the changes in service level people role in the system and how well they are involve to improve the service of the hotel industry in order to customer satisfaction and increase the profit margin. .
Friday, October 25, 2019
Mr :: essays research papers
Legal Studies Assessment Law to punish miscarriage assaults ASSAULTS on pregnant women leading to the deaths of their unborn children will be punishable by up to 25 years in prison under new New South Wales laws. NSW Attorney-General Bob Debus said the Government would amend the definition of grievous bodily harm under the Crimes Act to include the loss of an unborn child. Mr Debus said the amendment would not interfere with existing abortion laws. He said the amendment was being introduced after the cases of Renee Shields who lost her unborn baby boy Byron in a road rage incident in 2001 and Kylie Flick who lost her unborn child after she was assaulted in 2002. "The amendment is specifically aimed at criminal attacks upon women, enabling the courts to give due recognition to the pain and trauma experienced by women like Renee Shields and Kylie Flick who lost their babies following senseless and brutal attacks," Mr Debus said. This particular article is about a new amendment that has been introduced that if an offender assaults a pregnant woman and causes a miscarriage then the offender will receive up to 25 years. I think this is a good idea, it causes women a lot of stress and emotional damage if they lose a child unborn or born, if a criminal is the cause of a babyââ¬â¢s death then the effect will be compensation of the woman by dealing the maximum punishment. This article concerns administrative law as it is a law introduced to help the rights of citizens. Unprovoked Man jailed for shooting girl February 24, 2005 A FATHER of two has been jailed for at least five years for the unprovoked shooting of a teenage girl. Riannon Pierce required emergency surgery after she was shot in the abdomen by Robin Paul Murdoch at her home at Macclesfield, south-east of Adelaide, during the early hours of January 1, 2003. The South Australian District Court heard Murdoch, 29, of Mount Barker, smiled as he fired the revolver and threatened: "If you tell anyone about this I'm going to shoot you. I'm going to kill you". He had met Riannon, now 17, just moments before the shooting. Halfway through his court trial, Murdoch pleaded guilty to carrying a loaded firearm in a public place and two charges of discharging a firearm with intent to annoy or frighten. He was further convicted by a jury of one charge of shooting with intent to do grievous bodily harm.
Thursday, October 24, 2019
A Spirit in the Mix: an Analysis of ââ¬ÅI Used to Live Here Onceââ¬Â
13 September 2009 A Spirit in the Mix: An Analysis of ââ¬Å"I Used to Live Here Onceâ⬠For the story, ââ¬Å"I Used to Live Here Onceâ⬠by Jean Rhys, we could argue that the story is about a woman who moved away from her homeland to go to a new place and now returns home for a reason not stated. The two children who are playing outside the womanââ¬â¢s old house in the sunshine ignore her. It may be possible that the two children ignore the woman because she left the West Indies to live somewhere else and therefore they believe that she does not exist. Is this what is going on? I believe there is a bigger picture here. The speaker tells us in paragraph three that ââ¬Å"that the sky had a glassy lookâ⬠¦. â⬠This may be because the woman visitor does not see with her own eyes any more, or it could be that she does see with her own eyes and can see the true nature of the sky. The speaker tells us in paragraph five that the woman sees two children outside her home playing. The woman calls to them but ââ¬Å"they didnââ¬â¢t answerâ⬠¦Ã¢â¬ her. In the next two paragraphs, the speaker tells us that the woman calls out to the children two more times but still they did not reply. We can assume that the children ignore the woman because the children do not know her, or because the woman left her home and has not returned until now. In paragraph eight, the storyteller tells us that the woman is near the two children and they get a sudden chill. This changes the argument that the woman was ignored because she left her home. The woman is ignored not because she left the West Indies, but rather because she does not exist. The woman existed at one point or another, but now she is not at the home that she used to live in physically, meaning she is a spirit, a ghost. She is supernatural. The woman traveler is visiting the West Indies and her home for the last time. She has unfinished duties to perform before she moves on to her next destination. She visits the home because she will depart from there never to return. It may be that visiting her home was her unfinished task. I believe that the woman is a spirit because of the following evidence. The first evidence is, ââ¬Å"The only thing was that the sky had a glassy look that she didnââ¬â¢t remember,â⬠implying that she no longer sees it with physical eyes. The second evidence is, ââ¬Å"There were two children under the mango tree, a boy and a little girl, and she waved to them and called ââ¬â¢Helloââ¬â¢ but they didnââ¬â¢t answer her or turn their heads,â⬠as if they are not able to hear her. The last evidence is the detail that the children have a sudden chill. The boy says, ââ¬Å"Hasnââ¬â¢t it gone cold all of a sudden. â⬠In all the books that I have read dealing with the supernatural, it is common for people get a sudden chill when a spirit is in the mix. All of this evidence points to the fact that the woman is a supernatural being.
Wednesday, October 23, 2019
Social Networking Websites Usage Towards Academic Performance Education Essay
This chapter covers about the literature reappraisal on the Social Networking Sites ( SNS ) use towards academic public presentation. The resources used in this chapter such as books and articles are from e-book available in the Internet and Perpustakaan Tun Abdul Razak ( PTAR ) aggregations. The aggregations used are primary and secondary beginnings which were obtained from the interviews, printed and on-line version of books and articles. The articles used are available in PTAR library databases such as Science Direct, Emerald Management Extra, H.W. Wilson, ProQuest and others. The diary rubrics that were referred to are Computers in Human Behavior, Computers & A ; Education, Computers and Composition and many more. The keywords used during the seeking procedure such as Social Networking Sites ( SNS ) , Facebook, Computer and Internet usage, SNS and pupil public presentation. This chapter will cover five subdivisions which are computing machine and Internet usage, societal networki ng usage, SNS and academic public presentation, factors of utilizing SNS and besides utility of SNS towards pupil public presentation.2.1 Academic public presentationIn educational establishments, pupils normally being analyses and measure based on their public presentation in their academic. It refers to how pupils deal with their surveies and how they cope with or carry through different undertakings given to them by their instructors. Besides that, academic public presentation besides can be analysed in term of the ability of the pupils to analyze and retrieve facts and the ability to pass on their cognition verbally or in written signifier. Azizi Hj. Yahaya ( 2004 ) stated that there are four factors that influence pupils ââ¬Ë academic public presentation which are functions of instructors or schools, equals, parents and the pupils themselves. He stated that the functions of pupils covered the facets of the nature of the acquisition procedure, the ends of the acquisition procedure, building of cognition, strategic thought and eventually on believing about thought. He so explained that the successful pupil should be an active, purposive, self-acting, and presume personal duty for lending to their ain acquisition. It can be concluded that the academic public presentation was reflects by the factors that influence the results of successful pupils during their learning procedure. However, the pupils themselves should find their ends and take their egos so that they can accomplish successful consequences in their academic public presentation. Kirschner and Karpinski ( 2010 ) revealed that it is hard to mensurate the academic public presentation particularly in term of specifying the academic public presentation itself. There are many ways to mensurate the academic public presentation either utilizing the GPA or the class such as A, B, C, D, and F ) . Other than that, the research worker should associate the academic public presentation with the sum of clip spent analyzing such as day-to-day, hebdomadal or monthly. Based on Karpinski ( 2009 ) , academic public presentation is conceptualized otherwise between schools, provinces and states. Therefore, he stated that there is no accurate definition on the manner to mensurate academic public presentation.2.2 Computer and Internet usageIn the Information Age, Information Technology ( IT ) and Internet accomplishments are going progressively of import, and those without these accomplishments are at a disadvantage economically and educationally. Schumacher and Morahan-Martin ( 20 01 ) in their research found that the pupils had more exposure to computing machines than to the Internet. The survey found that males were more experient and reported higher accomplishment degrees with the Internet than females, with the exclusion of electronic mail. The pupils used electronic mail in order to hold expeditiously exchange digital information with schoolmates. Almost one tierce of the first-grade pupils do non hold their ain e-mail reference at place yet. The research besides identified that more than half of the first-grade pupils report that they use their computing machines at least one time a hebdomad to look for information on the Internet while one tierce of them used electronic mail or confab from place about every twenty-four hours. The findings besides shows that a one-fourth of the pupils used the computing machine for this intent every hebdomad and more than half use the computing machine every twenty-four hours for games or music. A research done by Tsai and Tsai ( 2010 ) found that there is no important gender difference in pupils ââ¬Ë entire Internet Self-Efficacy Scale ( ISES ) scores. However, a important difference was found in the communicative Internet Self-Efficacy ( ISE ) scores between genders while farther subscale. The female pupils had significantly higher tonss than did the male pupils in the communicating subscale. It can be concluded that the misss held significantly more assurance than the male childs sing Internet communicating. The survey besides shows that Internet usage experience both genders had a average degree of Internet utilizing experience in norm. Therefore, there is no important gender difference found in pupils ââ¬Ë Internet utilizing experience. However, a important gender difference was found in pupils ââ¬Ë hebdomadal clip spent where it identified that boys exhausted important more clip on utilizing the Internet than did the misss every hebdomad. The survey besides found that there was a different intent of utilizing Internet among the genders where most of the misss used the Internet for seeking, mailing, music hearing, prep and speaking while the male childs largely accessed the Internet for game playing, seeking and music hearing. This consequence suggested that male childs and misss might hold different involvements or motives in using the Internet. McCarthy ( 2000 ) stated in his article that in the early 2000s, schools at all degrees in many states began to fix all pupils ââ¬Ë for Internet literacy and to advance Internet-based acquisition for life-long acquisition. The consequence from Tsai and Lin ââ¬Ës ( 2004 ) research done in Taiwan showed that the misss had significantly higher Internet self-efficacy than the male childs while high school male pupils still had better Internet attitudes in some facets. Harmonizing to Hille ( 2009 ) , the article mentioned that adolescent pupils may immersed in online gambling, chew the fating or other on-line amusement, and even go addicted if there is no effectual direction and supervising from their parents and instructors. The pupils may besides expose to pornographic and violent contents deluging the Internet. Wainer et Al. ( 2008 ) found that from seven societal economic categories, it shows that there is a lessening in test public presentation among the younger and the poorer pupils and their computing machine usage is higher than other. Other than that, it besides identified that there is a important lessening in the classs of those who use computing machines more often when compared with those who ne'er use computing machines for assignments. While the poorest socioeconomic category shows that there is a 15 % decrease in trial tonss. The research done by Yang and Tung ( 2008 ) showed that 236 topics from a sum of 1708 were identified as nuts utilizing the eight-item Internet dependence utilizing Internet dependence Diagnostic Questionnaire ( DQ ) developed by Young ( 1996b ) to separate nuts from non-addicts. The findings showed that there are important different degrees of influence of the Internet between the Internet nuts and non-addicts in five facets of life other than peer dealingss. The Internet nuts believed that the Internet negatively influenced their school acquisition, day-to-day modus operandis, wellness, and parental dealingss every bit good as instructor dealingss while the Internet positively influenced all six facets of the lives of non-addicts. In old surveies, high school pupils displayed debatable effects of Internet dependance, for case, jumping repasts, losing slumber and survey clip, increasing fiscal costs for online activity, and rearranging day-to-day modus operandis or even neglecting s urveies to pass more clip online ( Brenner, 1996 ; Egger & A ; Rauterberg, 1996 ; Young, 1996b ) as cited in Yang and Tung ( 2008 ) . Based on Young ââ¬Ës survey ( 1998 ) cited in Yang and Tung ( 2008 ) , it was found that Internet dependants bit by bit reduced the clip spent with household and friends while increasing clip in forepart of their computing machines. This phenomenon may use for some Chinese Internet users, but the information in this survey demonstrated a negative influence on parents but no break of equal relationships for either nuts or non-addict. The findings of this survey confirmed those of Kandell ( 1998 ) , Lin and Tsai ( 2002 ) and Chou and Hsiao ( 2000 ) as quoted in Yang and Tung ( 2008 ) , that both the nut and non-addict groups saw the Internet as positively act uponing their relationships with friends and classmates. Statistical consequences pointed that Internet addicts spent about 21.2 hours per hebdomad on the Internet, while non-addicts spent around 12.1 hours per hebdomad. This survey assumes that most college pupils, populating off from parental monitoring and with fewer categories than high school pupils, have extended freedom to research hazardous activities that might take to Internet dependence. This survey finds a degree of reported Internet use among high school Internet nuts that is comparable to that for addicted college pupils. Ucak ââ¬Ës ( 2007 ) survey revealed that most of the pupils of the Department of Information Management in Hacettepe University, Ankara uses the Internet every twenty-four hours. Based on the consequences, the bulk entree the Internet from their section ââ¬Ës computing machines followed by accessing from their place. However, the rate of entree from Internet coffeehouse and the library is low. The consequences show that a huge intents of utilizing the Internet such as for their classs, prep assignments followed by utilizing the Internet for personal involvement and for electronic mails. Some of them used the Internet to listen for music, games, and amusement option while chat comes in the last topographic point.TinThe experiences and sentiments of the societal web influence preventive determinations in this population of immature, minority adult females. The societal web, including friends, household members, and media beginnings, is a cardinal beginning of prophylactic information for many adult females. Comprehensive contraceptive method guidance should research the experiences and sentiments of the patient ââ¬Ës societal web to the extent possible. Lynn Yee, M.D. , M.P.H.a, and Melissa Simon, M.D. , M.P.H ( 2009 ) Consequences indicated that pupils use Facebook about 30 min throughout the twenty-four hours as portion of their day-to-day modus operandi. Students communicated on Facebook utilizing a one-to-many manner, in which they were the Godheads circulating content to their friends. Even so, they spent more clip detecting content on Facebook than really posting content. Facebook was used most frequently for societal interaction, chiefly with friends with whom the pupils had a pre-established relationship offline. In add-on to authoritative individuality markers of emerging maturity, such as faith, political political orientation, and work, immature grownups besides used media penchants to show their individuality. Deductions of societal networking site usage for the development of individuality and peer relationships are discussed.Tiffany A. Pempek, Yevdokiya A. Yermolayeva, Sandra L. Calvert ( 2008 ) An person ââ¬Ës success in society depends on the form and size of his/her societal web and ability to web and signifier connexions with other societal groups. Administrations which can harness this unconditioned human ability to pull off cognition will be able to take down minutess costs and go more profitable. Anria Sophia new wave Zyl ( 2008 ) Arrested development analyses conducted on consequences from a study of undergraduate pupils ( N = 286 ) suggest a strong association between usage of Facebook and the three types of societal capital, with the strongest relationship being to bridging societal capital. In add-on, Facebook use was found to interact with steps of psychological wellbeing, proposing that it might supply greater benefits for users sing low self-esteem and low life satisfaction. Nicole B. Ellison Charles Steinfield Cliff Lampe ( 2007 )2.3 SNS usage and academic public presentationHarmonizing to Boyd & A ; Ellison ( 2008 ) , Social-networking sites ( afterlife SNS ) are the latest on-line communicating tool that allows users to make a public or private profile to interact with people in their webs. They so defined SNS as web-based services that allow persons to build a public or semi-public profile within a delimited system, joint a list of other users with whom they portion a connexion and position and track their list of connexions and those made by others within the system There are few surveies that had been done in findings the important of SNS with academic public presentation. Kirschner and Karpinski ( 2010 ) had conducted a research on the Facebook ( FB ) and academic public presentation. FB is a portion of the illustrations of SNS that was late being used by many people including the pupils. Barratt, Hendrickson, Stephens and Torres ( 2005 ) stated that the increased of FB ââ¬Ës popularity has raises inquiries about its impact on college pupil life. The FB was foremost introduced by Mark Zuckerberg in 2005 to assist residential college and university pupils identify pupils in other abode halls. The use of FB than has been expanded to persons outside the college and university system. It has been identified that the use of FB covers all group of age with largely the age between 25 to 34 year-olds ( Lipsman, 2007 ) . However, even though there was an addition growing in older age groups, FB remains chiefly a college- age and emerging grownup phe nomenon. From the statistics collected by the FB administrative that showed in the web site, hypertext transfer protocol: //www.facebook.com/press/info.php? statistics, it recorded that there are 500 million of active users registered and half of them log in any given twenty-four hours while 55 million updates post each twenty-four hours with more than 8 billion proceedingss spent on the website worldwide each. The statistic besides identified that more than 2.5 billion exposures uploaded each month, more than 14 million pictures uploaded each month, more than 30 billion pieces of content, for case web links, intelligence narratives, web log stations, notes, exposures shared each hebdomad, more than 3.5 million events created each month, and more than 45 million active user groups bing. It can be concluded that Facebook is a popular time-consuming activity that doubtless has some impact on college pupil life. Based on survey done by Espinosa, Laffey, Whittaker, and Sheng ( 2006 ) , they investigated the function of engineering in early childhood development utilizing informations from the Early Childhood Longitudinal Study. From the findings, it indicated that entree contributed to the larning potency of the pupils, but the research workers concerned that parents should promote the educational usage of engineering to better academic accomplishment. Apart from that, harmonizing to Lei and Zhao ( 2005 ) , it was explored that the particulars of entree, admiting that measure is non every bit of import as quality when it comes to engineering usage and pupil accomplishment. Specifically, when the quality of engineering usage is non closely monitored or ensured, computing machine usage may make more injury than good to student accomplishment in school. Hunley et Al. ( 2005 ) identified that there is no relationship found between clip spent on the computing machine at place and GPA in a sample of striplings. Technology was found to hold a positive impact on academic accomplishment, or engineering with educational value. However, Kubey, Lavin and Barrows ( 2001 ) , mentioned that other research workers have found that recreational Internet usage is strongly correlated with impaired academic public presentation. The consequences showed that about 10-15 % of survey participants reported experiencing non being in complete control of their Internet usage, and that it has hurt their school assignment. Furthermore, they besides identified that pupils who reported Internet caused school assignment jobs were found to hold spent five times more hours online than those who did non, and they were besides significantly more likely to describe that their Internet usage caused them to remain up tardily, acquire less slumber, and miss categories. The research workers conclude that it is non so much the Internet that causes these jobs as the new societal chances of the Internet. Students who reported academic jobs were more likely to utilize the Internet for real-time societal activities such as IM and confab suites which lead to them to kip tardily at dark. Karpinski and Duberstein ( 2009 ) on their exploratory study survey identified that there is a negative relationship between FB usage and academic accomplishment as measured by self-reported GPA and hours spent analyzing per hebdomad. Hargittai ( 2009 ) stated that there is no grounds found to turn out the relationship of Facebook use with low academic public presentation. Banquil et Al. ( 2009 ) in their research found that societal networking sites do non bespeak negative effects on a pupil ââ¬Ës public presentation in school.2.4 Factors of utilizing the societal networking sites among the pupilsYang and Tung ( 2008 ) stated the Internet nuts normally used the web sit es and SNS because of lower self-pride than non-addicts. They are more confident to pass on or socialise through the Internet instead than face to confront with people. Yap ( 2008 ) identified that, the chief factor of utilizing the SNS is because the users need non pay any fees due to the free rank. Furthermore, it is easy to utilize the SNS whereby the users merely need to subscribe up by make fulling the signifier and active the nexus sent via their electronic mail. The pupils and users besides can post advertizements at that place in order to other members of an event that they are hosting. It is besides an chance for them to do new friends, use them every twenty-four hours to chew the fat, play games and connect with friends, household and aliens.2.5 Utility of the societal networking sites towards pupil public presentationThe SNS map as a communicating tools utilizing the engineering connexion between people from different locations, for case the bing of Facebook is to assist residential college and university pupils identify pupils in other abode halls which besides function as an on-line directory that connects people through societal webs at colleges and universities before it is mostly used worldwide. Harmonizing to Pineda ( 2010 ) , the pupils and SNS users used it to maintain in touch by keeping a profile on these sites, their loved 1s, friends and distant relations which they do non hold to name the users every clip merely to remain in touch with one another. Besides that, the pupils can take advantage to post their sketch and certificates to the companies that advertise vacancy in the SNS. Dalsgaard ( n.d. ) discussed how the societal networking may be utilized within university instruction by pupils sharing information and resources that are originally developed for themselves but made available to others such as utilizing bookmarks, mentions, links, and notes. He stated that societal networking sites are non the new Learning Management Systems. He mentioned that the SNs can be used as a treatment forums and other tools for direct communicating and coaction focal point on direct sharing, societal networking can back up pupils ââ¬Ë indirect sharing of resources, ideas, thoughts, productions, Hagiographas, notes and others. It will supply the pupils with an increased consciousness and consciousness of the activities of other pupils. Brady, Holcomb and Smith ( 2010 ) identified that education-based SNSs can be used most efficaciously in distance instruction classs as a technological tool to better on-line communications among pupils in higher distance instruction classs. Harmonizing to Barab and Duffy ( 2000 ) and DeSchryver, Mishra, Koehler and Francis ( 2009 ) , they found that distance instruction classs are frequently more successful when they develop communities of pattern while Anderson ( 2005 ) subsequently added that it is besides encourage high degrees of on-line societal presence among pupils. Brady, Holcomb and Smith ( 2010 ) stated that since the SNS facilitate the sharing of information, the engineerings used in SNSs assistance treatment and make familiarity among on-line pupils, as they have their ability to link and construct community in a socially and educationally constructed web. Besides, the article besides stated that SNS created specifically for an educational audience provides a alone chance for pedagogues to ease a strong sense of community among pupils and promote personal interactions that can take to the creative activity of new cognition and corporate intelligence. Smith ( 2009 ) as cited in Brady, Holcomb and Smith ( 2010 ) stated that, class direction systems ( CMS ) such as Blackboard and Moodle, tend to be much focused and lack the personal touch and networking capacity that SNSs offer. For case, teachers utilizing CMS may make a inquiry in an on-line treatment board and each pupil posts a response. However, these pupil stations are truly non interactions at all, but simply inquiry and reply Sessionss. Using an Tin that is user centered compared to CMS, it has the possible to increase pupil battle. SNSs can actively promote on-line community edifice, widening larning beyond the boundaries of the schoolroom. Bai ( 2003 ) , indicated that societal presence leads to cut down feelings of solitariness and emotionlessness while at the same time encouraging pupil interaction and engagement in online classs.2.6 Conceptual ModelEase of usageStudent public presentation SNS use Utility Moderating Variable Dependent Variable Independent VariablesFigure 1: Conceptual ModelFigure 1 shows the relationship on the consequence of utilizing the societal networking sites ( SNS ) towards pupils ââ¬Ë public presentation. This conceptual model is developed by the research worker herself based on the literature reappraisal done and gathered from old surveies. The figure shows that there are two factors that lead to the use of the SNS which are the easiness of usage of the SNS itself and the usefulness the SNS bring to the SNS users. The first factor which is easiness of usage refers to several elements such as in them of the clip response of the SNS, the simple regulations and ordinance apply and may be because of the attractive and simple design of the SNS itself. While, the utility can be defined as the benefits or advantages the users obtain in utilizing the SNS. In this survey it focuses more in the utility of SNS in the pupils ââ¬Ë public presentation. Besides that, it shows the relationship between the use of the SNS with the pupils ââ¬Ë public presentation. The survey wants to place and find whether there is any important relationship on the use of the SNS in the pupils ââ¬Ë public presentation.2.7 DecisionThis literature reappraisal provides the brief thoughts and information sing the issues on whether there is any relationship between the uses of the SNS towards pupils ââ¬Ë public presentation. It provides findings done by the old research workers on the similar subject and all the supports has been included and further revision in this chapter 2. The following chapter will discourse on the methodological analysis that will be used in the survey. The elaborate information sing the methodological analysis will be farther discussed in the Chapter 3.
Tuesday, October 22, 2019
Bonds vs. Bounds
Bonds vs. Bounds Bonds vs. Bounds Bonds vs. Bounds By Mark Nichol Whatââ¬â¢s the difference between a bond and a bound, and the relationships of the verb and adjective forms? Both words have to do with constraints, but the multiple meanings arenââ¬â¢t necessarily related. A bond is something that binds literally, as with chains, or figuratively, as an agreement or a financial obligation and the word is etymologically related to bind as well as band. The last word is from Old Norse and is related to the Scandinavian word bindan, which means ââ¬Å"to bind.â⬠Borrowed into English, that word developed into two terms: band, meaning ââ¬Å"something that binds,â⬠and bande, meaning ââ¬Å"a flat strip.â⬠With the loss of the appendage e, the four-letter word now represents both meanings. The latter sense of band is the origin of the use of the word in ââ¬Å"rubber bandâ⬠as well as the reference to a musical ensemble (from the military origin of the band, whose members, as soldiers, would wear insignia, originally in the form of strips of cloth, in common) and, by extension, any group that travels together or associates. However, the second syllable of husband, which means ââ¬Å"dweller,â⬠is etymologically unrelated to band. (The first element, as you may have guessed, means ââ¬Å"house.â⬠) Nevertheless, it became associated with bond because although the Old English word bonda means ââ¬Å"householder,â⬠in the feudal era, the connotation was of a serf or a tenant farmer, hence the idea of restraint. A bound is a limit, and the verb form means ââ¬Å"to form the boundary of,â⬠but from the sense of bind, it also means ââ¬Å"fastenedâ⬠or ââ¬Å"compelled.â⬠The adjective bound means ââ¬Å"confinedâ⬠(ââ¬Å"Iââ¬â¢m bound to my desk for the next eight hoursâ⬠) or ââ¬Å"obligatedâ⬠(ââ¬Å"Iââ¬â¢m bound to honor my agreementâ⬠), as well as ââ¬Å"sureâ⬠(ââ¬Å"Itââ¬â¢s bound to get betterâ⬠) or ââ¬Å"determinedâ⬠(ââ¬Å"She is bound to get her wayâ⬠). Note, however, that this last sense can seem ambiguous: ââ¬Å"She is bound to get her wayâ⬠could be construed as referring to certainty, not resolve. The same word seen in such constructions as ââ¬Å"Iââ¬â¢m bound for Europeâ⬠and in the compound homebound is unrelated; that word comes from a sense of ââ¬Å"to prepare,â⬠another meaning for the word that formed the second part of husband. The bound used, for example, in the sentence ââ¬Å"They watched him bound from group to groupâ⬠or forming the root of rebound is from a third source, a French word meaning ââ¬Å"leapâ⬠or ââ¬Å"echo.â⬠The noun and verb bend, by the way, is related to band and bind, as well as to the German word bund, meaning ââ¬Å"league.â⬠Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Misused Words category, check our popular posts, or choose a related post below:Regarding Re:15 Types of Documents9 Forms of the Past Tense
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